Collins Hotel and Hospitality English (+ 2 CD-ROM)

co/17953834

Автор: Mike Seymour

Язык: Английский

Издательство: HarperCollins Publishers

Год: 2011

Дополнительные характеристики

Формат
160x225
Страниц
160 стр.
Тип издания
Отдельное издание
Тип обложки
Коробка
Мелованная бумага
Да
Цветные иллюстрации
Да


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Описание:

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. *4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. *The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. *The audio CD provides valuable listening practice to accompany each unit. Размер книги: 15 х 21 см.



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