At the Heart of Leadership: How To Get Results with Emotional Intelligence (3rd Edition, Revised & Updated)

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This book will show you how to lead more effectively by engaging your own and your people's emotions. ...a breath of fresh air.... Very enjoyable and it really works: A must read for every leader. Jimmy Daniel, Global Leadership Institute, FedEx Express ...an important read for any leader looking to take it higher. - Arlene Pfeiff, Vice President, Technologies, American Express In a new business climate it takes a new style of leadership to excel. Are you ready? Where other books tell you about emotional intelligence, this book provides the roadmap to put it in action. There are a handful of people in the world who have proven experience raising organizational performance with emotional intelligence. Freedman is one of the leaders. Using stories and data from his work around the world with organizations such as the US Marine Corps, Schlumberger, and FedEx, Freedman provides a practical guide to this critical topic. At the Heart of Leadership delivers a compelling case for leaders to attend to their own and their people s emotions as a critical asset for optimal performance. Then it shows you how. You ll learn the Six Seconds EQ Model, a practical three-step process to become more effective with emotions plus use the code in the back of the book for a free assessment of your EQ strengths.

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